Frequently Asked Questions (FAQ)

Find quick answers to the most common questions about Quireio. If you can't find what you're looking for, check our troubleshooting guide or contact support.

Getting Started

What is Quireio?

Quireio is a dynamic content creation platform that transforms your markdown into professional blogs instantly. Unlike static site generators, we render your content dynamically, providing real-time updates without the complexity of file generation.

How is Quireio different from other blogging platforms?

Key Differences: - Dynamic Rendering: No static file generation - content updates instantly - Markdown-First: Native markdown support with live preview - Template Independence: Switch themes without losing content - Clean URLs: SEO-friendly /u/username/post-slug addresses - File-Based Storage: Content stored as .md files for version control

Do I need technical knowledge to use Quireio?

No! Quireio is designed for writers first: - No coding required - Write in simple markdown - Visual editor with live preview - One-click publishing without complex setup - Automatic SEO optimization - Mobile-friendly interface

Can I import my existing blog content?

Yes! We support importing from: - WordPress (posts, pages, and metadata) - Ghost (markdown-based content) - Medium (articles and drafts) - Manual import (copy/paste or bulk upload)

Contact support for help with large migrations or custom formats.

Account and Billing

Is there a free plan available?

Yes! Our free plan includes: - 3 posts total (perfect for testing) - 100 page views per month - Basic templates - Full editor access - Mobile-responsive blogs

No credit card required to start!

How does billing work?

Simple Annual Billing: - All paid plans are billed annually (12 months) - Service activates immediately after payment - No hidden fees or setup costs - Pro-rated refunds for plan changes - Automatic renewal option available

Can I change plans anytime?

Absolutely! - Upgrade anytime - Instant access to new features - Downgrade available - Content preserved - Pro-rated billing - Fair adjustment for plan changes - No lock-in periods - Cancel anytime

What payment methods do you accept?

Dual Payment System: - Indian customers: Razorpay (UPI, cards, net banking, wallets) - International customers: PayPal (cards, PayPal account, bank transfer) - Annual billing only - Simplified payment management

Features and Functionality

What templates are available?

Two Professional Templates:

Writer Template: - Clean, minimal design - Perfect for blogs and articles - Social media optimized - Mobile-first responsive

Documentation Template: - Structured, hierarchical layout - Sidebar navigation - Code syntax highlighting - Ideal for guides and references

Can I use my own domain?

Yes! Custom domains are available on Growth and Pro plans: - Easy setup - We provide step-by-step instructions - SSL included - Automatic HTTPS certificates - SEO benefits - Better search engine ranking - Professional branding - Remove Quireio references

Does Quireio support SEO?

Built-in SEO Features: - ✅ Clean URLs - /u/username/post-slug format - ✅ Meta tags - Automatic generation - ✅ Semantic HTML - Proper heading structure - ✅ Mobile optimization - Google-friendly responsive design - ✅ Fast loading - Optimized performance - ✅ OpenGraph - Social media preview cards

Can I collaborate with others?

Current Status: - Single-author blogs (one account per blog) - Guest posting via account sharing - Content export/import for collaboration

Coming Soon: - Multi-author blogs - Team workspaces - Editorial workflows - Comment systems

Technical Questions

What browsers are supported?

Fully Supported: - Chrome 70+ (recommended) - Firefox 65+ - Safari 12+ - Edge 79+

Mobile Browsers: - Chrome Mobile - Safari Mobile - Firefox Mobile

Is my content secure?

Security Measures: - ✅ HTTPS encryption for all connections - ✅ Regular backups (Pro plans get automated backups) - ✅ Content ownership - You own all your content - ✅ Data export - Download your content anytime - ✅ Privacy compliant - GDPR and CCPA ready

Can I export my content?

Yes! You always own your content: - Markdown export - Original format preserved - HTML export - Rendered content - Database export - Metadata included - No lock-in - Switch platforms anytime

What about backups?

Backup Options: - Free/Starter: Manual export anytime - Growth: Manual backups on-demand - Pro: Automated daily backups with 30-day retention

Does Quireio work offline?

Editor Features: - Auto-save - Content saved every 30 seconds - Draft recovery - Recovers unsaved changes - Cache support - Recent drafts cached locally

Limitations: - Publishing requires internet connection - Live preview needs online access - Collaboration features require connectivity

Content Management

How many posts can I create?

Plan Limits: - Free: 3 posts total - Starter: 10 posts per month - Growth: 50 posts per month - Pro: Unlimited posts

Unused monthly posts don't roll over to the next month.

Can I schedule posts for later?

Current Status: - Save drafts and publish manually - Publishing is instant once you click publish

Coming Soon: - Scheduled publishing - Editorial calendar - Automated posting

How do categories work?

User-Specific Categories: - Each user creates their own categories - Blog and Documentation post types supported - Flexible organization system - No limits on number of categories

What markdown features are supported?

Full Markdown Support: - Headers, lists, links, images - Code blocks with syntax highlighting - Tables, blockquotes, horizontal rules - Task lists and footnotes - HTML mixing for advanced formatting

Enhanced Features: - Live preview with scroll sync - Auto-save functionality - Drag-and-drop image upload (coming soon) - Math expressions (future feature)

Performance and Limits

How fast are Quireio sites?

Performance Targets: - Page load time: < 3 seconds - Time to first byte: < 1 second - Mobile PageSpeed: 90+ score - Global CDN: Fast loading worldwide

What are the usage limits?

Page View Limits by Plan: - Free: 100 views/month - Starter: 1,000 views/month - Growth: 10,000 views/month - Pro: 50,000 views/month

What happens if I exceed limits? - Blog continues working normally - Upgrade prompts appear - Email notifications sent - No content blocking or downtime

Is there a public API?

Current Status: - No public API available for users - Content management through web interface only - Internal APIs used by the editor (not user-accessible)

Future Consideration: - Public API development is being evaluated - Would be available for Pro plan users if implemented - Currently focused on core platform features

Support and Community

How can I get help?

Support Options by Plan: - Free: Documentation, FAQ, community forums - Starter/Growth: Email support (24-48 hours) - Pro: Priority email support (12-24 hours)

Is there a community?

Community Resources: - Forums: User discussions and tips - Discord: Real-time chat with users - GitHub: Feature requests and bug reports - Blog: Updates and tutorials

Can I request new features?

Absolutely! - Feature requests: Submit ideas via GitHub or support - Voting system: Community prioritization - Beta testing: Early access to new features - Feedback loops: Regular user surveys

How do I report bugs?

Bug Reporting: - Email support: For account-specific issues - GitHub Issues: For technical bugs and feature requests - Community forums: For general questions and discussions

Include This Information: - Detailed description of the issue - Steps to reproduce the problem - Browser and operating system - Screenshots or error messages

Migration and Integration

Can I migrate from WordPress?

Yes! WordPress migration includes: - Posts and pages - Content and metadata - Categories and tags - Organized structure - Images and media - Hosted content - SEO data - Meta descriptions and titles

Contact support for help with large WordPress migrations.

What about Medium articles?

Medium Import: - Export your Medium data - We'll convert articles to markdown - Preserve publication dates - Maintain formatting and links

Can I integrate with other tools?

Current Integrations: - Google Analytics (custom setup) - Social media sharing - Email newsletters (manual)

Planned Integrations: - Zapier automation - Email marketing tools - CRM systems - Analytics platforms

Pricing and Value

Why choose Quireio over free platforms?

Advantages: - No ads - Clean, professional appearance - Custom domains - Professional branding - No platform lock-in - Export content anytime - Performance - Fast, optimized hosting - Support - Get help when you need it - Reliability - 99.9% uptime guarantee

Is the pricing competitive?

Value Comparison: - WordPress.com: Similar features cost 2-3x more - Ghost: Comparable pricing but more complex setup - Medium: Limited customization, no custom domains - Squarespace: More expensive, not markdown-focused

Are there any hidden costs?

No hidden costs! - Setup: Free - SSL certificates: Included - Backups: Included (Pro plans) - Support: Included per plan level - Updates: Always free

Future Development

What features are coming next?

Short-term (3-6 months): - Comment systems - Advanced analytics - Multi-author blogs - Scheduled publishing

Medium-term (6-12 months): - Advanced automation features - Advanced integrations - Mobile apps - Enterprise features

How often do you release updates?

Release Schedule: - Major features: Monthly releases - Bug fixes: As needed (usually weekly) - Security updates: Immediate deployment - User feedback: Incorporated into next release

Can I influence the roadmap?

Absolutely! - Feature voting: Community-driven prioritization - Beta testing: Early access programs - User interviews: Direct feedback sessions - Advisory board: Power user input (Pro plan users)

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Still have questions?

Get in touch: - 📧 Email Support: Contact form (paid plans) - 💬 Community Forums: Join the discussion - 📖 Documentation: Browse all guides - 🐛 Bug Reports: GitHub Issues

Response Times: - Community forums: Usually within hours - Email support: 24-48 hours (faster for Pro plans) - Bug reports: Acknowledged within 24 hours

We're here to help you succeed with Quireio!